FREE SHIPPING over £35

Contact Us

We're here to help. Whether you have a question about our products, need assistance with an order, or simply want to connect, our team at Camillify is ready to assist you.

What can we help you with?

  • Reach Out Anytime

    Our team is here to answer your questions and provide the support you need. Get in touch with us today.

  • Easy Returns

    We make returns hassle-free. If something isn't right, let us know, and we'll take care of the rest.

  • Fast Shipping

    Enjoy quick and reliable delivery on all your orders. We ensure your products arrive safely and on time.

Frequently Asked Questions

Shipping

What countries do you ship to?

We are currently shipping exclusively within the UK. However, we are actively exploring options to expand our shipping destinations in the future. Stay tuned for updates, and we hope to serve more locations soon!

How long will it take to receive my order?

Once your order is placed, you can typically expect to receive it within 3 to 5 business days if you're located within the UK. Please note that delivery times may vary slightly based on your location and any potential shipping delays. We will send you a confirmation email with tracking details as soon as your order is dispatched.

Can I change my delivery address after placing an order?

If you need to change your delivery address, please contact our customer service team as soon as possible. Changes to the delivery address can be made before the order is dispatched. Once the order is dispatched, we are unable to change the delivery address.

Returns and Refunds

What is the process for returning an item if I've changed my mind or if it's faulty?

If you've changed your mind, you can return your item within 14 days of receiving it, provided it is unused and in its original packaging. Please contact our customer service team to initiate the return process, and they will provide you with a return authorization and instructions.For faulty items, we sincerely apologize for any inconvenience. Please reach out to us within 14 days of receiving the item, and we will arrange for a free return. Our customer service team is here to assist you every step of the way.

How do I return a product?

Items must be returned within 14 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

How long will it take to receive my refund?

Once we receive your returned item, we will process your refund within 14 business days. The time it takes for the refund to appear in your account may vary depending on your bank or payment provider, but it typically takes an additional 3 to 5 business days. We will notify you via email once the refund has been issued.

Contact us